SMS Notifications — Terms & Opt-In Notice
Last updated November 12, 2026
Program description
Corbica, a service of Corbica LLC, is a property-management software platform used by landlords and property management companies (each, a Sender) to operate their businesses. When you are a tenant, owner, employee, or vendor of a Sender, you may receive text messages from that Sender through our platform. Messages are sent from a toll-free number operated by Corbica on behalf of the Sender.
What you will receive
- Rent payment reminders and confirmations
- Maintenance request status updates
- Lease renewal notices
- Move-in / move-out reminders
- Account security alerts (e.g., new device sign-in)
- Transactional notifications related to your Corbica account
- For vendors: job notifications from a Sender, with a link to accept or decline the job
Messages are transactional — sent only in response to account activity or on a schedule tied to your lease or a job assigned to you. We do not send promotional or marketing SMS.
Message frequency
Message frequency varies based on your account activity. You will not be charged to receive messages from us, but message and data rates may apply depending on your mobile plan.
Sample messages
J&J RealEstate via Corbica: Your rent payment of $1,250 is due in 3 days. Pay at https://app.corbica.com/pay. Reply STOP to unsubscribe, HELP for help. J&J RealEstate via Corbica: Payment of $1,250 received. Thank you! Receipt: https://app.corbica.com/r/abc123. Reply STOP to unsubscribe. J&J RealEstate via Corbica: Your maintenance request #4821 has been scheduled for 4/25. Reply STOP to unsubscribe. J&J RealEstate via Corbica: New job WO-7F3A: Kitchen sink leak. 311 Main St, Unit B. Priority: HIGH. Accept or decline: https://corbica.com/vendor-dispatch/abc123 Reply STOP to opt out, HELP for help.
How you opt in
You opt in to SMS notifications by explicitly checking a consent checkbox in the Corbica application. Checking the box is an affirmative action that records your consent along with the date and time.
Consent is collected at these points:
- Property managers and account owners — in Settings → SMS Notifications, after adding a phone number to the account.
- Tenants and owners — during lease signing (a signed lease addendum) or when entering a phone number in the tenant portal profile.
- Vendors — you give your agreement directly to the Sender, who then records it on your vendor record by checking a consent box in Corbica. That box records your phone number, the date and time, and who recorded it. Changing your number on the record clears your consent.
No SMS is sent to any phone number for which Corbica does not have a recorded consent timestamp. You are not required to consent to SMS as a condition of using Corbica — all features also send the same notifications via email or in-app notification. A vendor who does not consent to texts is notified by email if the Sender has an email address on file.
How to opt out
Reply STOP to any message you receive. You will receive one final confirmation that you have been unsubscribed, and you will not receive additional SMS from the same number. You can also opt out at any time by unchecking the SMS consent box in your account settings.
Vendors can also ask the Sender to remove their consent. If you reply STOP, a Sender cannot turn your texts back on. To receive them again, reply START, and the Sender must then record your agreement again.
Replies to job texts
If you reply to a job text, your reply is stored with that job, where the Sender can see it. A reply can update the job, for example by recording a quote or marking it accepted or complete.
How to get help
Reply HELP to any message to receive contact information. You may also email support@corbica.com for assistance.
Carriers and service
Corbica uses Twilio, Inc. as its telecommunications provider. Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed.
Privacy
We do not sell your phone number, and we do not share it with third parties for marketing purposes. Your number is used only to deliver the notifications described above. See our Privacy Policy for full details.
Contact
Corbica (a service of Corbica LLC)
Email: support@corbica.com